Address: 3599 N MACGREGOR WAY 3599, HOUSTON, TX 770043, United States
Telephone: +1 (631) 276-1384
Email address: care@zentrivqor.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)
This Shipping Policy applies to all orders placed through Zentrivqor (hereinafter referred to as “we” or “us”). It outlines delivery areas, processing timelines, shipping methods, and related responsibilities.
1. Delivery Coverage
We currently ship to addresses within the United States only.Shipping services are not available for locations outside this region.
2. Shipping Fees
Orders totaling $100 or more (including $100) qualify for free shipping
Orders below $100 will be charged a flat shipping fee of $10
Applicable taxes are calculated at checkout, and the final amount is based on the order summary.
3. Order Cut-Off Time
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (Australia/Sydney, AEST/AEDT)
Orders placed before 6:00 PM: processing begins on the same business day
Orders placed after 6:00 PM: processing begins on the next business day
Orders placed on non-business days will be processed on the next working day
4. Processing Time
All orders require 1–3 business days for preparation and dispatch after confirmation.
5. Estimated Delivery Time
Once shipped, delivery typically takes 5–12 business days.Delivery times may vary depending on location and carrier conditions.
6. Carriers
We use commonly recognized shipping carriers, including:
USPS
UPS
FedEx
Carrier details will be provided once your order has been shipped.
7. Order Tracking
After shipment, you will receive a confirmation email including:
Order number
Payment details
Carrier and tracking information
You may also track your order through the “Order Tracking” page on our website by entering your email address or phone number along with your order number.
8. Responsibility
Damaged or Lost Packages: If your package is damaged or lost during transit, please contact us with supporting information so we can assist in resolving the issue
Order Changes or Cancellations: Orders cannot be modified or canceled once they have entered processing or shipping stages
Shipping Address Accuracy: Please ensure your shipping details are correct. Incorrect or incomplete information may result in delays or delivery issues
9. Delivery Notice
Please inspect the package upon delivery
If any visible issues are found, document them and contact us promptly
Acceptance of the package indicates that the delivery is considered completed
10. Contact Information
For any questions or assistance, please contact us:
Address: 3599 N MACGREGOR WAY 3599, HOUSTON, TX 770043, United States
Telephone: +1 (631) 276-1384
Email address: care@zentrivqor.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)
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