Payment Guide

Welcome to Zentrivqor (hereinafter referred to as “we” or “us”). The following provides a brief guide to help you complete your payment using a credit card.

1. Supported Payment Methods

We accept major credit cards, including but not limited to:

• Visa

• MasterCard

The available options will be displayed at checkout.

2. Payment Steps

• Select your items and proceed to the checkout page

• Enter your shipping information and confirm your order details

• Choose credit card as your payment method

• Enter your card number, expiration date, and security code

• Confirm payment to complete your order

3. Payment Verification

During the payment process, some banks may require additional verification (such as a verification code or security check). Please follow the instructions provided to complete the transaction.

4. Payment Security

• We use secure encryption technology to protect your payment information

• Your payment details are used only for transaction processing

• It is recommended to complete payments in a secure network environment

5. Failed Payment Handling

If your payment is unsuccessful, possible reasons may include:

• Incorrect or incomplete card information

• Bank restrictions or insufficient funds

• Network or verification issues

Please verify your details and try again, or contact your card issuer for assistance.

6. Refund Information

If a refund occurs, it will be returned to your original credit card account.The processing time is typically 1–3 business days, depending on your bank.

7. Contact Information

If you encounter any issues during payment, please contact us:

Address: 3599 N MACGREGOR WAY 3599, HOUSTON, TX 770043, United States
Telephone: +1 (631) 276-1384
Email address: care@zentrivqor.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (EST)